|A result-driven senior professional with 21 years of extensive experience in Travel Agency operations, Airline/Travel Agency Marketing & Sales, Business Development, Management, Administration, Negotiation, Freight Forwarding, Shipping Client servicing, etc…
Areas of Expertise:
Marketing & Sales- Airline/Hotel Reservations- Airport Handling- Negotiating Skills-Tour Packages – Cargo/Freight Forwarding- Meet & Assist Services-Handling Corporate Clients-Corporate Marketing-Medical tourism.
Travel Agency Operations:
• Supervising & handling Travel Agency Operations & providing assistance to VIP/ CIP passengers & assistance against overbooked/ delayed/ cancelled flights.
• Monitoring and all the activities and troubleshooting any problems are all part of the travel agency manager’s job.
• Resolving complaints and issues with the service or personnel.
*Supervising & handling flight operations during any delay/ cancellation & providing assistance to VIP/ CIP passengers & assistance against overbooked/ delayed/ cancelled.
*Monitoring that all ticketing & security systems are in excellent working condition and troubleshooting any problems are all part of the airport manager’s job.
*Spearheading the Reservation, Ticketing and Sales tasks; resolving customer complaints and issues with Airport service or personnel.
Steering marketing operations by ensuring optimal utilization of resources.
Identifying & developing new streams for revenue growth & maintaining relationships with customers
Sales & Business Development:
Managing sales & marketing operations for promoting various tourism services offered by the organization and accountable for increased sales growth.
Organising & conducting various promotional activities as a part of market development and brand building effort.
by Subairkutty Muhammad Noohu